Our Customer Reviews & Testimonials
Plumbing Service Reviews
“Had a clog in my drain that flooded the basement. Called Southern Trust and set up an appointment for the next day. Came out on time and Jarrett was very professional and took care of the issue very quickly. Quoted everything before the work was done and the repair was the exact quoted price. One cool thing that Southern Trust does is they send you an email with the background of the person coming to do the work, so you know a little something about the person coming into your home. I highly recommend Southern Trust for home repairs and have my go to service from here on out!”
Just had a great experience with Chris. He worked fast, was knowledgeable, and very kind. Very impressed. Look forward to using your services again in the future. I told Chris the same thing, not only did I get a plumbing problem fixed, i feel like i took a huge step forward for my entire house. Thank you Chris and Southern Trust.
Bernie C. | Nov. 2018
Heating Service Reviews
Chris spent over 2 hours with me on his initial visit. He spent time teaching me about my heating and cooling system and answering all of my questions. He did a wonderful job of explaining products available to me with regards to updating and improving air quality in my house. He also went over in depth all of the great services Southern Trust offers.
I look forward to working with Southern Trust for all of my heating and cooling needs.
Amy B. | Jan. 2019
Had issue with my oil furnace Craig the technician was very helpful in explaining the problem. He was able to find the root cause was unable to repair the unit very old however did all possible to try to revive. Very professional and highly recommend. Will be purchasing a new unit with southern trust will follow-up with entire experience.
Chance D. | Dec. 2018
“Our heat went out and I have an elderly parent living at my home. We contacted SouthernTrust. Craig showed up with in the hour and in no time a piece as replaced at no charge as it was still under warranty. Craig was actually the representative that had originally assisted us prior. Craig is very professional and took care of everything we needed to make we were good to go and did not have to spend the night with out heat. Thank you Craig! You are our hero!”
Cooling Service Reviews
“I’ve used their service twice now for my AC unit and once for my drain line. They are prompt cutlrteous and professional. Josh was a great technician when he came to my home the first time because my fan lad broke in my unit and tore up the inside he fixed it quickly and stayed long enough to make sure it would cool the house again. This time he put in a brand new unit by himself. He was at my house at the time he said he would be he was extremely pleasant to work with and did a GREAT job installing my new AC unit. I would definitely recommend his services and this company. They have reasonable pricing and excellent employees.”
Electrical Service Reviews
“Great customer service from the phone call for my electrical problem all the way through the service call. Brandon was very professional and knowledgeable, explaining every step of his work. He made sure to break down everything he was going to do before starting his work. He was even great with my 5-year-old son constantly asking him questions! I would absolutely recommend Southern Trust to anyone who has electrical or plumbing problems in their home.”
Robert did excellent job, reviewed everything, explained it well so that I and my stepson could understand everything he felt we needed. He then wrote it up for us to know the cost of each repair that was needed upon his inspection.
He explained the cost and discount for the yearly inspections for various elements in the home.
He was very courteous too.
John G. | Feb. 2019